Chris Brookes was very friendly and professional. He recommended the Trax to me after I told him what kind of vehicle I was looking for. I felt like a valued customer! I would definitely recommend Gunn Chevrolet to all of my friends and familty.
No issues with the work or anyone until service was completed. The young lady who went to get me from the waiting area asked me to follow her across the lot to the service offices. I did I was not even inside the room when she was saying “sign here, here, and how are you paying?” I signed took out my card, she took it to another room with out saying a word, came back said “another signature”. Gave me my paper and i said thanks. She said “he went to get your car”. I said “who is getting the car?” Since she proceeded to leave the room. And she said “what kind of car?” I said “ what? What did you just charged me for?” As I handed her the paper for her to read. I sat in the waiting room for over 2 hours for service, which I am not complaining about, I just don’t want to hear “what kind of car?” After I just paid.... seems unprofessional.
Took four hours to replace 1 tire. They had to get the tire across town. This was not communicated to me. I never got this poor service at Gunn Nissan. I'm usually a patient person but 4 hours for a tire is ridiculous.