I felt so much less pressure in making a purchase at Gunn Chevrolet than at other dealerships. Steve worked with me and was patient with my availability and unavailability because of my work situation. There was constant communication between my salesman, Steve, and me. The service department completed the repairs necessary to sell the vehicle as new. I am a returning Gunn customer and will definitely consider Gunn as a first choice when the time comes to purchase another new vehicle.
Jeff Busby is my service writer and always goes above and beyond to make my experience excellent! Communicates step by step what's going on and makes sure that every concern I have is addressed. Also, makes sure that the repairs are completed in a timely manner. Great job as usual!!! Thank You
Very disappointed in your service!! Two weeks ago I got a letter asking me to return a call. Which I did left message. Waited a few days called back. Person no longer worked there. Brought Tahoe in for recall wipers and check tire pressure. Left the dealership and after the next stop action required came on. Brought it back to Gunn. Was told needed new battery which had just been check green. New battery installed. I was told they needed to check the cables. I would be called when loaner was available. Waited ALL day for a call none. Took to to Gunn and left it so it could be checked first thing this AM was told I would receive a call by noon called at 12:30 was told needed to talk to technician. Still waiting for a call. For a simple recall it is taking this long when everything checked out great???