En verdad fue mi hijo, el me dijo q llamo para hacer el servicio q lo trataron amablemente fue allá y mas rápido q inmediatamente todo fue para el perfecto 👌....... mucho mejor q cuando estaba en la competencia saludos y THANK YOU for everything!!!!!!!!!!
Service is always good. I do have one issue in that I was charged the full amount and not what the discount coupon presented (on phone) to the attendant who initially checked me in. He indicated he would notate it on the paper work but I should have checked invoice more closely. This is second time......should learn by now.
I had a problem with the online service appointment system. But I arrived at the time that I wanted and the Gunn group had my service done in the time that I wanted and I was out the door in less than an hour. Great customer service.
As always I can never understand why a simple vacuum of your car isn’t done when u have it serviced. Even a Jiffy lube does that. It just seems that it would be a simple way to increase customer satisfaction. I’ve mentioned this before. Also concerning that I was told my battery was bulging and no good and needed replacement immediately when it was only 6 months old and I took it to be checked at 2 different places after I was told this and both hooked it up and told me my battery was fine.
My wife and I meet with a team of associates at Gunn Chevy when purchasing a new vehicle. The "Team" was headed up by GM Ed and consisted of Sergio (sales consultant who we have been dealing with for 15 yrs), Ron, Tommy and Danny. To the person they went out of their way to make this a pleasant buying experience. Thanks!!!
My service adviser was very helpful. I was in and out of the dealership in a timely fashion. I only wish they put a reminder sticker on the windshield to recommend your next oil change. I don't know if they expect the vehicle to tell you these days but I do prefer the visual.