Everything went great. Mike was friendly, and never put any kind of pressure on us to buy. Very easygoing process. We never felt any uneasiness. Rob was great too. Buying a car is a real big decision, and I'm glad we decided to purchase from Gunn. Thank you
I got an oil change. Wait time was within the time they anticipated so not bad. They also did a tire rotation and they did not check the air pressure. When I got home, I added air to my tires but it also appears the computer sensor is thinks the back tires are on the front and vise versa. Most places wash windows and vacuum your car and get you out in 20 minutes. So not really impressed.
Service rep was very nice and made accommodations for me to drive a loaner while my truck was being fixed. The young ladies issuing loaners were a little pushy and giving misleading information about a loaner needs to be cleaned or there will be a $75 cleaning charge "just like Enterprise". I know for a fact that Enterprise doesn't charge for cleaning unless it's out of the ordinary. Also, loaner vehicles weren't cleaned prior to being issued and I'm pretty sure there wasn't any sanitation happening. Especially when my loaner was filled with dog hair and really dirty. I had to take it to the car wash and do a complete detail on it myself. Just to feel comfortable enough to drive it.
My car was at the service depot for over a month. It was returned full of dead bugs and dust. I was never able to get ahold of the person handling my car. Furthermore, I was told there was never a manger on duty to speak to.
First, I had gone for an oil changed and tire rotation. While getting to the house the service light turned on to service tires. I headed back to the dealership and they recalibrated all the tires. Light was still on. They replaced the rear left sensor on the tire. Two days later the same light turned on. Make an appointment and the advisor told me the other three sensors were going out. I had them replaced all three. Hopefully, I won���t have any more problems.
Installed the factory 2 inch lift, factory performance brakes front and rear, factory free flowing exhaust, factory performance air intake, front end alignment and oil change. GM discounted the parts to 30% due to an online issue with ordering everything. I am totally pleased with the install from Gunn Chevrolet and GM���s generous 30% discount and Matt Kotsub and Melanie they took good care of me and they go that extra mile to make sure everything is done right.